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NARPM Southern States Conference 2022 Schedule

We’re excited to share the tentative schedule for NARPM Southern States Conference 2022! Check out the information below to see what’s planned and when each activity is taking place. Feel free to reach out with any questions!

June 21 - Tuesday
10:00AM - 5:00PM

Location TBD

Developing Rewarding Owner Relationships

Instructor: Brian Birdy, MPM® RMP®

This fundamental course covering the four (4) steps in the cycle of owner relations will assist you in developing and managing your clients from first contact to termination. From the big picture to the small details, you will learn industry best practices in obtaining new clients and working with them during several scenarios.

Register Here: NARPM Class - Developing Rewarding Owner Relationships

 

Personnel Procedures Essentials - Hiring and Firing

Instructor: Steve Schultz, MPM® RMP®

The main course objective for this class will be to expand on key elements of an effective personnel plan for the residential property management company.

Register Here: NARPM Class - Personnel Procedures Essentials

National Classes

June 22 - Wednesday
8:30PM - 12:00PM

Registration Open

9:00AM - 10:30AM
Regency B

Welcome to SSC 2022! 

Opening Session: 3 Strategies to Double Sales in 12 Months

Amanda Holmes, CEO Chet Holmes International

Join CEO of Chet Holmes International, a company that has assisted over 250,000 businesses worldwide. Home to “The Ultimate Sales Machine,” a book that is now voted in the Top 10 most recommended marketing and sales books of all time! In this session you will learn proven methods that have worked over decades for doubling sales. You’ll hear up to date data about what’s happening in our current marketplace, with case studies of other companies having unparalleled success!

10:00AM - 12:00PM
Regency C

Trade Show Setup

10:45AM - 12:00PM
Regency F

Panel Session 1: Next Level Owner Customer Service

Want to know how to turn your Owners into raving fans? In this session we will hear from industry leaders in customer service on how they deliver exceptional client experiences so their clients feel like above and beyond is the standard. 

 

  • Panelists: 

    • Melissa Sharone 

    • Janet Fields

    • Karen Jordan

    • Darcie Englert

12:15PM - 1:15PM
Regency A-B

Lunch and Chapter Meeting with Vendors

1:15PM - 3:00PM

1:15PM

1:30PM - 2:45PM
Regency F

Registration Open

Trade Show Open

Panel Session 2: Next Level Tenant Customer Service

 

Want to know how to “wow” your Tenants? This session covers managing tenant expectations and communications allowing you to take tenant customer service to the next level. 

  • Panelists:

    • Maranda Hunnicutt

    • Kellie Tollifson

    • Liz Cleyman

3:00PM - 4:00PM
Azalea

Gardenia

Magnolia

Dogwood

Mastermind Sessions

  • Brokerage - Learn and share on best practices to provide the best value and properly monetize brokerage within your business.

  • Short-Term Rentals - Learn and share on the risks and benefits of running short-term rentals, no matter if you are in a vacation market or not.

  • HOA Management - Learn and share the best way to grow a symbiotic HOA management company alongside your rental management business.

  • Maintenance Company - Learn and share on how to bring maintenance in-house in a way that is most beneficial for you, your clients and your residents.

4:00PM - 6:00PM
Regency C

Trade Show Opening Reception

June 23 - Thursday
8:30AM - 10:30AM

Registration Open

8:45AM - 9:45AM
Roost Restaurant

Breakfast Buffett @ Roost with the Vendors

9:45AM - 11:00AM
Regency F

Featured Session - "​After the Dust Settles: What’s Next for Rental Demand?" 

Zillow Senior Economist, Jeff Tucker

The housing market is equilibrating to a “new normal” after the pandemic roller coaster. What will this mean for renters and rental properties? Join Jeff, for an exploration of what buyer and renter migration patterns and demographic fundamentals can tell us about the future and sustainability of rental demand, particularly across the Sunbelt. 

11:00AM

Trade Show Opens

11:15AM - 12:15PM
Regency F

Panel Session 3: Implementing Systems


​Do you ever feel like you are crazy busy, but the company just isn’t advancing?  In this session, we will hear directly from managers and staff members on how their companies got organized with clear direction, productive meetings and everyone working within their strengths to help bring the company and the team to the next level.

  • Panelists:

    • Matthew Tringali 

    • Rebecca Merchant

    • Natalie Childers

    • Cassie Parker

    • Jessica Foster

12:15PM - 1:15PM
Regency B

Lunch and Announcements with Vendors

(Trade Show Open After Lunch)

1:15PM - 3:00PM

Registration Open

1:30PM - 2:45PM
Regency F

Panel Session 4: Leveraging Process Automations for Staff Success

 

Are you tired of doing repetitive and boring tasks?  In this session, you will learn from technology companies and property managers best practice to leverage technology and process automation to make your job easier, more productive and more interesting.

  • Panelists:

    • Jordan Muela 

    • David Kerner

    • Zee Bhimji

    • Rhianna Campbell

3:00PM - 4:00PM
Azalea

Gardenia

Magnolia

Dogwood

Mastermind Sessions

  • Brokerage - Learn and share on best practices to provide the best value and properly monetize brokerage within your business.

  • Short-Term Rentals - Learn and share on the risks and benefits of running short-term rentals, no matter if you are in a vacation market or not.

  • HOA Management - Learn and share the best way to grow a symbiotic HOA management company alongside your rental management business.

  • Maintenance Company - Learn and share on how to bring maintenance in-house in a way that is most beneficial for you, your clients and your residents.

5:00PM

Trade Show Closes

6:30PM - 10:00PM
Studio 220 - 2nd Flr Atrium

2022 SOCIAL EVENT - Casino Night, DJ and Dancing!
*CONFERENCE REGISTRATION / TICKETS REQUIRED FOR ENTRY*

June 24 - Friday 
8:30AM - 9:30AM

9:00AM - 10:00AM
Regency F

9:30AM

10:00AM - 11:15AM
Regency B

11:30AM - 12:30PM
Regency F

Registration Open

Panel Session 5: In-house Utility Management

 

How to turn a headache into a profit center. Discussions will include Increasing your company's satisfaction rating with owners and residents with a managed utilities program. The best hands-free process and creating additional revenue streams with an in-house utilities program.

  • Panelists:

    • DD Lee 

    • Bryan Jenkins

    • Zech Beck

Trade Show Opens

Brunch - Vendor Drawings

Panel Session 6: Selling and Working for a Roll-up

​The past five years has brought many new start-up companies into the property management industry with over a half billion dollars in funding; all with different visions and goals.  In this session, we will learn why a local property management company might consider joining a roll-up and what that means for the business owner and the staff.

  • Panelists:

    • Daniel Madison

    • Fred Fetterolf

    • Eric Weatherington

12:45PM - 1:45PM
Azalea

Gardenia

Magnolia

Dogwood

Mastermind Sessions

  • Brokerage - Learn and share on best practices to provide the best value and properly monetize brokerage within your business.

  • Short-Term Rentals - Learn and share on the risks and benefits of running short-term rentals, no matter if you are in a vacation market or not.

  • HOA Management - Learn and share the best way to grow a symbiotic HOA management company alongside your rental management business.

  • Maintenance Company - Learn and share on how to bring maintenance in-house in a way that is most beneficial for you, your clients and your residents.

12:45PM

12:45PM - 2:00PM

Trade Show Closes

Trade Show Breakdown

Go Enjoy Downtown Greenville!